1. Information We Collect

We collect information in three categories:

1.1. Information You Provide

• Account Registration

  • Personal Accounts: Display name, username, password, email or phone number, date of birth, display language, and third‑party sign‑in data. You can optionally share location and upload your address book. Profile info (display name, username) is public. Only one account per user is allowed.

  • Professional Accounts: In addition to the above, you provide a professional category. You may also provide (and publicly display) street address, business email, and business phone number.

• Payment Information
  If you use paid features (e.g., ads), we collect card number, expiration date, CVV, and billing address.

• Preferences & Biometric Data

  • You can set preferences in your settings (e.g., language, notifications).

  • With your explicit consent, we may collect biometric data for safety, security, or identity verification.

• Jobs & Applications
  With your consent, we may collect résumé details, job-history, education, skills, and application activity to provide job recommendations and facilitate hiring opportunities.

1.2. Information We Collect Automatically

• Usage Data

  • Posts you publish, lists, bookmarks, Community affiliations, broadcast history, interactions (likes, shares, replies), view/listening/speaking history in broadcasts, direct messages, mentions, and communications with support.

  • Link clicks—for content, emails, or ads.

• Purchases & Transactions
  Details of payments or transfers, including timestamps, amounts, and subscription billing.

• Device & Connection Data
  IP address, browser type/version, OS, device identifiers (including advertising IDs), carrier, language, memory usage, installed applications, and battery level. If you upload the device address book, that too is collected.

• Location Data

  • Approximate location (e.g., city-level) based on IP.

  • Precise location if you enable it in settings.

• Inferred Identity
  Device/browser linkages, hashed email/phone associations, and offline browser/device signals that help infer your identity.

• Log Information
  Activity logs including accessed pages, timestamps, referring URLs, ads shown or clicked, and identifiers (cookies, internal IDs).

• Ads Interaction & Cookies
  Data about ad impressions, clicks, or engagement. Cookies and similar tech are used to collect usage data; these can be managed or disabled per your browser or device settings.

• Third‑Party Embeds & Sites
  Views or interactions with gojjochat content embedded elsewhere (e.g., tweets embedded in other sites) are logged.

1.3. Information from Third Parties

• Advertisers, Developers, Publishers share identifiers, hashed emails, device IDs, demographics, interests, and on-site actions.

• Integrations & Account Connections through APIs or third-party services (e.g., OAuth, login shares).

• Safety & Quality Partners may provide content flagging or policy compliance data.

2. How We Use Information

We use information to:

1. Operate, personalize, and improve gojjochat — personalize feeds, ads, suggestions, cross-posting.

2. Maintain safety and security — account verification, anti-fraud, spam/content abuse enforcement.

3. Analyze and measure performance — usage analytics and service enhancements.

4. Communicate with you — system updates, policy changes, and (with your consent) marketing content.

5. Support research and product testing — user feedback surveys and troubleshooting.

3. Sharing Your Information

We share information as follows:

3.1. When You Post or Share

• Public sharing: Content you make public (profile, posts, comments) is viewable by anyone.

• With other users: Based on your privacy settings, includes interactions, followers/following, and DMs.

• With partners: With your consent, information is shared with third parties to enhance services (e.g., analytics or integrations).

3.2. Third‑Party Services

• Service providers: Payment processors, hosting, fraud detection, and employment tools.

• Advertisers: Sharing anonymized or aggregated data for ad targeting.

• Third‑party integrations: e.g., embed providers, cross-posting tools with your permission.

3.3. Legal and Safety

We may share data to comply with legal obligations, enforce policies, protect safety, legal rights, or integrity of the platform.

3.4. Affiliates

We share information internally within our corporate group for operational purposes.

3.5. Business Transfers

If we undergo a merger, acquisition, or asset sale, user data may be transferred to new owners under equivalent privacy commitments.

4. Data Retention

• Profile and account data: kept indefinitely unless you delete your account.

• Content, usage, and interaction data: retained until account deletion or removal.

• Payment data: kept as long as you use the service, plus additional periods per legal requirements.

• Communications with support: retained up to 18 months, unless longer retention is required by law.

• Cookies and ad-related data: up to 13 months for site analytics; ad view/interactions and partner info retained for up to 90 days.

• Account suspension data: identifiers may be retained indefinitely to prevent abuse.

• We may retain data for longer where required by law enforcement, litigation, or fraud prevention.

5. Your Rights & Controls

5.1 Access & Portability

Edit your profile or settings to access or download your data. For detailed requests, verify identity and contact us directly.

5.2 Deletion

Deactivate your account to begin deletion. You have 30 days to restore; after that, some data may remain due to legal obligations or backup systems.

5.3 Consent Management

Adjust your privacy and ad settings at any time via account preferences. Changes may take time to propagate across systems.

5.4 Authorized Agent

Designated agents may request data access, corrections, or deletion on your behalf, subject to verification.

6. Legal Bases & International Data Transfers

• We process data under legitimate interest, consent, contract performance, or legal obligation.

• We do not sell your personal information.

• Data may be transferred globally, including European and U.S. data protection frameworks (e.g., EU‑US DPF, Swiss‑US DPF). Standard Contractual Clauses and equivalent measures ensure compliance.

7. Children’s Privacy

• Not directed to children under 13 (or local equivalent).

• We do not knowingly collect data from children under 13. If we identify personal data from a minor, we remove it and terminate the account.

8. Changes to This Policy

We may update this policy from time to time. Significant changes will be accompanied by clear notice before taking effect. Continued use of the service after updates indicates acceptance.

9. Miscellaneous

• This policy is originally in English; translations are provided for convenience.

• In case of discrepancies, the English version prevails.

10. Contact Us

For privacy inquiries, data requests, or other concerns, contact us via our Privacy Policy Inquiries page or in writing (including those under relevant privacy laws such as CCPA, Washington’s My Health My Data Act, and EU/UK frameworks).